1.1 Personal Information You Provide

When you interact with us — for example, by filling out a contact form, requesting a quotation, or sending us an email — we may collect the following information:

• Full name
• Email address
• Phone number
• Company name and job title
• Country or region
• Product interest or inquiry details
• Any other information you voluntarily include in your message

1.2 Information Collected Automatically

When you visit our website, certain technical data is collected automatically through cookies and similar technologies:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Date and time of access

1.3 Information from Third Parties

We may receive information about you from third-party sources such as business partners, trade show organizers, industry directories, or publicly available databases, solely for legitimate business purposes.

We process your personal data for the following purposes:

• Responding to Inquiries: To process and respond to your contact form submissions, quote requests, and other communications.
• Business Operations: To manage our customer relationships, fulfill orders, and provide after-sales support for our metal balloon mold products.
• Service Improvement: To analyze website usage patterns and improve our website functionality, content, and user experience.
• Marketing Communications: To send you relevant product information, industry updates, or promotional materials — only with your explicit consent, where required by law.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including tax and accounting obligations.
• Security: To protect our website, systems, and users from fraud, unauthorized access, and other security threats.

Depending on the context, we rely on one or more of the following legal grounds to process your personal data:

• Consent: Where you have given clear, informed consent for us to process your personal data for specific purposes (e.g., submitting a contact form).
• Contractual Necessity: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided these interests do not override your fundamental rights.
• Legal Obligation: Where processing is required to comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us with website hosting, email delivery (SMTP services), analytics, and IT support, bound by contractual confidentiality obligations.
• Legal Requirements: When disclosure is required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with prior notice where feasible.
• Protection of Rights: When necessary to enforce our terms, protect our rights, safety, or property, or defend against legal claims.

As a global manufacturer serving clients worldwide, your information may be transferred to and processed in countries outside your country of residence, including Turkey. We ensure that any such transfers are carried out in compliance with applicable data protection laws, utilizing appropriate safeguards such as:

• Standard Contractual Clauses (SCCs) approved by relevant authorities
• Adequacy decisions by the European Commission or the Turkish Data Protection Authority (KVKK Board)
• Other legally recognized transfer mechanisms

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions: Retained for up to 3 years from the date of submission, unless a longer retention period is required for ongoing business relationships or legal obligations.
• Customer and business records: Retained for the duration of the business relationship and for an additional period as required by applicable tax, accounting, and commercial laws (typically 10 years under Turkish Commercial Law).
• Website analytics data: Aggregated and anonymized data may be retained indefinitely for statistical purposes.

When personal data is no longer needed, it is securely deleted or anonymized.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted via our website
• Secure server infrastructure with regular security patches and updates
• Access controls restricting data access to authorized personnel only
• Regular security assessments and monitoring
• Encrypted database storage for contact form submissions

Our website uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Request that we limit the processing of your data under certain conditions.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to the processing of your data based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

Our website and services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take prompt steps to delete such information.

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: